Our Staff

SeniorCare Experts in Louisville, Kentucky

Our Staff

SeniorCare Experts in Louisville, Kentucky

Patty Dissell, Executive Director

Patty Dissell,
Executive Director

pdissell@srcareexperts.org

Patty Dissell came to SeniorCare Experts in January 2012.  Previously, she successfully served as the Executive Director of the Spina Bifida Association of KY.  Patty brings an extensive history and experience in collaborating with other agencies and vendors to support of the SCE mission and clients.  Patty is committed to the holistic, unbiased, and expanded geographic reach of client care through SeniorCare Experts. She is an untiring proponent of staff and volunteer training to maintain excellence.  Patty strives to engage staff, Board of Director members … and to educate the public as SeniorCare Experts must adapt to the challenging climate of not-for-profit sustainability. “On behalf of all our staff, Volunteers and Board of Directors, we encourage you to call us.  Let us serve your loved ones who are in danger of home displacement due to age or disabilities! Lastly, as we do not receive federal funding, our deepest gratitude to those that make financial gifts.  Your gifts help us serve those that need financial assistance.”

Becky Ricketts, Client Services Liaison

Becky B. Ricketts,
Client Services Liaison 

b.ricketts@srcareexperts.org

Becky Ricketts holds a BS from Eastern Kentucky University and has been with the agency for 22 years. She is a Member of the Honorable Order of Kentucky Colonels, Rotary Club, and an elected Councilmember for the City of Lyndon. For SeniorCare Experts, Becky concentrates on helping clients learn about the options available for Guardian medial alerts and medication dispensers and providing the customer service follow-up as needed.  She is also instrumental in the research and pursuit of grants to help fund the agency.  Becky is also SCE’s Volunteer Manager/Recruiter and, as we all do, greatly appreciates every one of our volunteers for their dedication.  You may certainly see Becky at many community outreach opportunities – spreading the word of SeniorCare Experts.   “I love our clients! I love helping them, getting to know them and being their second family. SCE is so vital to this community! I have been here for over 22 years & loving every minute!”

Cara Montgomery, Social Worker

Cara Montgomery,
Director of Homecare

cmontgomery@srcareexperts.org

Cara Montgomery holds a BS in Psychology from the University of Kentucky. She came to SeniorCare Experts from seven years as a case manager with Acquired Brain Injury, Inc. Cara’s experience in social services also includes nearly 10 years with KY State government; Child Protective Services (recipient of “Friend of Children Award”), Adult Protective Services, Office of Inspector General.  Cara provides empathetic and patient interview skills with clients as she collaborates with them and their caregivers to offer reasonable and achievable care plans to help maintain home residency.  “I am here to help our clients regain their voice, clarify  and provide them with the services that they may need and want to stay in their home. Everyone wants to live independently…SCE is helping our clients to stay connected with their health, well-being, and quality of life as they wish.

kristin Kristin Knabel, Administrative Assistant and Transportation Coordinator

Kristin Knabel,
Office Manager

kknabel@srcareexperts.org

Kristin holds a BS in Nonprofit Leadership Studies from Murray State University and is the Office Manager for SeniorCare Experts. Kristin came to SeniorCare Experts from working and performing with the Dancing Wheels Company in Cleveland, OH.  Joining SCE in October 2016, Kristin is our Office Manager and fills many roles.  She is responsible for monitoring and coordinating office staffing schedules, inventory/supply, client intake and “right hand” to Executive Director, Patty Dissell.  Kristin is also responsible for efforts supporting SCE’s marketing and media presence, newsletters, special events and more!  “I enjoy working with the SCE Staff each day. It fills my heart to know that because I am in the office accomplishing the small tasks everyday our other staff members can be out serving our seniors!

Gina Elliott, Finance Manager

Gina Elliott,
Finance Manager

finance@srcareexperts.org

Gina holds a BA in Economics with Accounting Concentration from Rutgers University and attended the University of Kentucky.  She has successfully managed all phases of accounting in both for profit and not-for-profit companies.  She has provided comprehensive accounting functions from transaction entry through financial statements and analysis.  Her past employers include national, regional, and local organizations both large and small.  Beyond that, Gina is the resident storyteller, jokester, and most entertaining staff person on board.  “Not like the normal Accountant” is her moniker as she is a customer service extraordinaire and problem solver.  SCE clients are assured of tenacious accuracy and empathic listening … within the context of Gina’s unswerving commitment to SCE’s mission and sustainability.

Terry Lesch, Social Worker

Terry Lesch,
Case Manager, MSW

tlesch@srcareexperts.org

Terry Lesch holds a BA in Psychology from Denison University, a Master’s in social work from University of Michigan, and is licensed/certified for the state of Kentucky.  Prior to being employed by SeniorCare Experts, Terry worked with Caretenders Home Health and the Center for Accessible Living… and volunteered as an SCE Board member for over eight years!  SeniorCare Experts was thrilled to offer her a new home for her compassionate talents in service to our clients in 2017. Terry brings a calm, gentle thoughtfulness to creating care plans that are very cognizant of a client’s personal obstacles and any relevant family dynamics.  “I was very excited to join the SCE staff team. My 25 years of extensive experience in Home Health allows me to offer holistic help to our clients. I proudly served on the Board of Directors and now happy to be a staff member.

Picture - Marian Gosling

Marian Gosling,
Meals Coordinator

mgosling@srcareexperts.org

Marian Gosling joined SeniorCare Experts in May 2019 as the Meals Coordinator.  She came out of a three-year retirement after having a previous career of 17 years with Louisville Metro Government, as Coordinator/Director of Retired & Senior Volunteer Program (RSVP) holding national certification (CMVP). She previously spent 20 years with Metro United Way as RSVP Volunteer Specialist and sole Pledges Receivable (annually accounting for campaigns raising $7.5M – $18.5M).  Marian is an Honorable KY Colonel, recipient of KY Governor’s Award and WLKY “Spirit of Louisville” Bell Award Corporate Honoree. My primary job is to coordinate our Home Delivered Meals program. I also help with grants and other special projects.  “SCE provides quality supportive services to seniors/adults that saves millions in long-term care costs, deters abuse/crime and neighborhood decay.”

Melissa Sego Headshot

Melissa Sego,
Intake Coordinator

msego@srcareexperts.org

Melissa is a recent graduate of Bryant and Stratton College with a Healthcare & Billing Degree, also holding an Associate Degree in Healthcare Administration from Brown Mackie College.  She came to SCE from Firstlight Home Care as a Schedule Coordinator and prior to that from Aspen Community Living (Dungarvin of Kentucky) with over 4 years as their Program Director.  With SeniorCare Experts, Melissa takes on the role of Intake Coordinator. She helps with triaging with the phone calls from the public and current clients.  Her experience assists in routing folks to the staff person who can best respond to their needs.  In addition, Melissa is coordinating the schedules and reminders for the volunteers who do home delivery of meals.  “I have a passion for helping others out in their time of need. And I enjoy getting to know new people.”